2017 Jetta SE (TSI) 6-speed manual 9800 miles Took it in to dealership for 10000 mile maintenance. Took the car back and told them about the leak. I took it to an oil change and brought my own oil and filter (5w-30). Anything else that I have missed, or any thoughts on future steps are greatly appreciated. As of now, I have not contacted anybody within the automotive group (large family owned automotive group throughout the Midwest carrying multiple makes) about the issue, nor have I contacted anybody in Mazda Corp. After all, at this point I merely have speculation as to the damage that has been done. Or Mazda Corp. What is my best possible outcome here, ie, what should I be pushing for? On my ride home from work the low oil pressure light came on. She said it sounded like a piece of metal was dragging along the road. Relevance. He pulled over, and called the dealership service center. Should the entire engine/motor be replaced? Have heard of dealerships either not touching the oil or not replacing the filter sometimes. (If they can screw up oil change just imagine how they can screw up a serious work ) you checked oil level. Next Last. Dealership messed up oil change. Menu. Prev ... Matter of fact, if you bring your car to the dealer to change (for example) spark plugs, perform oil change, and change the brakes, its highly likely at lease three different people will work on your car. I disagree, if I am buying a used car and see the engine or tranny has been replaced I am definitely gonna pass on it. Your plan of staying calm will be the best bet at this time. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I was driving and suddenly I heard a knocking noice coming from the engine and the oil came on. However, I have always believed that draining was the best way to change oil in a car. I bought a new Infinity FX35 5 months back, nice car, enjoying and loving it. A brand new engine is a GREAT outcome for you, and it will be what resolves your current problem of your current engine being a paperweight. I've went into the Toyota dealer to get a Prius services and tire rotation, they ended up doing the rotation and completely forgot to do the oil change. So here is my point. One time, my dealer over tighten the oil plug or whatever and it leaked on the street for almost two weeks (I barely drove the car). Upon arrival the tech noted a bone dry engine with an "extremely loose" oil filter. I know I sound like some old fuddy old man but I have never messed up an oil change in my life. But this is still the best possible outcome, correct? A few months later I was driving the car and the timing chain tensioner failed and left me stranded. Service Center Messed Up Oil Change - Any recommendations. Hope you guys enjoyed! A new engine will not affect resale value. I would avoid buying a car that had its engine replaced. Members. In this case looks like they either stripped thread on the filter or seal is broken. Dealership messed up oil change. Available for all models, care for your car with Nissan. Joined: Jan 9, 2010 Member: #29047 Messages: 330 Gender: Male First Name: Jason Lake Charles, LA Vehicle: 06 Prerunner 4.0 Magnaflow Exhaust,AFE Pro Dry S, BHLM, Grillcraft grill, hella 500s, … Most modern cars (pretty sure it’s all of them) have oil level switches that will stall the engine if they don’t have enough oil to prevent it from dying. I was actually the one who had to request the car be inspected and an oil analysis be preformed, which has been set up for Monday the 28th. I coast off an exit and shut down, car ran maybe two minutes with the warning steady. Mazda dealer found an engine with similar mileage and installed that and it was all covered under insurance. If it's broken when you get it back, at least you know they messed with it. Sometimes, you can also end up burning your hands or arms on the turbo. Strangely enough, carfax does not show that the engine had been replaced in that car because it had been flooded. They advised him to drive it back. ... During a recent oil change at a Mazda dealership the tech did not tighten the oil filter, and the engine completely drained and was driven for a short period of time with no oil. Economy - Longevity -Performance The #1 Source of TDI Information on the Web! New posts Search forums Search images. Apr 15, 2019 at 7:27 PM #1 #1. jfrost007 [OP] Well-Known Member. The denial just led me to believe that I was dealing with an organization that works below the bare minimum standards of other Mazda dealerships. It was very low, just at the tip of the dipstick and the valvetrain was noticeably louder. I've also heard that if I try to take it out it might F up the oil … Car dealer messed up during routine oil change; lost all my oil within minutes... now what? I certainly shouldn't have driven it to the dealership. Discussion in 'General Automotive' started by jfrost007, Apr 15, 2019. Hi everyone. Engine drained of oil. I would not get legal involved if the dealership is willing to pay for their mistakes. The service manager at the dealership that discovered the problem said that would be his bare minimum starting point in such a situation were it to happen in his shop. 2 Answers. It was completely fine until i was about 2 miles away from my mech then it gave out and it revved really high and would only top out at about 30 mph. So I don’t think you’ll need a new engine. I realize I'm going to take a hit one way or another. A Mazda dealership will not install used engines, only brand new ones. Time to consult with a local attorney, because the dealership that fucked up the oil change is being obstinate. I bought the car new from the dealer and all servicing took place through them exclusively. Your fight is between you and the dealership. 1 Posts . Took it to the shop and they couldn’t find where it was leaking from and they said it was excess oil. This just sounds like a shit show good luck hopefully they make it right. A bad engine will definitely decrease the value. Consult with an attorney BEFORE you accept reimbursement for the oil change. funny thing is the 4.3 … They are the only ones that can do it from what I've heard. On my way home the low oil warning flashes a couple times and then comes on steady. Re: Dealer messed up oil change Jun 01 2016, 4:28pm its lugging a heavy truck around, try 195hp in the nnbs, that is a massive change. Going in half cocked isn't really my style anyways. Well we go pick it up and take it home, 15+ mile drive. Any answers are greatly appreciated. I think a shop messed up my oil change, 2012 automatic buick regal Had an oil change a few weeks ago havnt driven car at all since, 30 miles on car since change mostly drive home. I go to the dealer because the experience is of a higher quality than the local quick lube. I had considered an apology and reimbursement for faulty services to be a bare minimum starting point. If you didn’t notice any oil on the ground, then they didn’t even replace the oil after draining it. At my old Lexus dealer in Atlanta they would have a machanic do the work and he is the one that forgot to put oil in my car, because he was working on several things at once. Re: Dealer messed up oil change Jun 01 2016, 12:42pm Jaysilverado wrote: I brought my truck in 3 days ago because of the throbbing engine and low pressure oil, they looked at … You have a 7 year old vehicle with 125k miles and with a new engine it will be worth the same as if it had the original emgine in good working condition. They were shocked that an oils change was screwed up so badly. Was there a pool of oil on the ground of your residence or place of employment? Lv 7. If that shows good, no crazy high wear metals and no flakes in the pan I would keep driving it. If oil pressure light did a not come up, probably no damage. Oil change messed up engine Last Post RSS. Appreciate and help and opinions out there. Good luck and stay patient! If they fail, I am prepared move continually up the ladder. Luckily it was covered under warranty. Besides having them document that they messed up what would you do to ensure they cover a possible future engine failure. Another data point not in favor of dealership. I have the contact info for Monday with the Service Manager. It needed the evaporator casing replaced. Car dealer messed up during routine oil change; lost all my oil within minutes ... Should the entire engine/motor be replaced? Anyone who wants to take the time to read the initial post can find it here. The last oil change I got was at the Mazda Dealership and was in April 2018 and I went about 8500 miles since then. Today CEL came on code reader says p0014 and p0171, checked oil level and it looks to be esentially empty with only the tip wet and trace amounts about a quarter up the stick. Checked the dipstick, no oil in engine. I took it for my first Oil change last Monday to the Dealer. Engine drained of oil. By the time I got home, the noise had grown worse, and when I would sit idle at a stop light the engine would rev and RPMs would spike. Re: Dealer messed up oil change Jun 01 2016, 12:36am Get a bigger hammer, don't back down, they already admitted it was their fault and the truck still is not right, they have to fix it. Also, no apology was ever offered. Thank you, Answer Save. She said it sounded like a piece of metal was dragging along the road. Thank you, Answer … Bring back /u/chooter, Looks like you're using new Reddit on an old browser. They called and said they need to keep it overnight, they did something wrong, they mentioned check engine light and sludge in the engine and the word “sticky”. I liked it because I didn’t have to leave the car. I'll try and get a phone consultation before my appointment on Monday. Dealership told me they would run a diagnostic test (baroscope) 1 Answer. The dealer should accept responsibility for damage in only one of the above scenarios. Post Reply. I would not get legal involved if the dealership is willing to pay for their mistakes. I took our 2004 4Runner to our local Toyota dealership the other day to get a simple oil change done. Don’t focus on a refund for the oil change right now. 1. Any answers are greatly appreciated. Dealership messed up oil change. Registered members Current visitors. I pulled right over on the side of the road and all the oil … The following morning I drove the car 1.8 miles to the dealership. Follow me on twitter: https://twitter.com/JROCars I didn't notice until car started driving rough and leaking fluids. Imagine how many oil changes would get messed up if suddenly every owner had to do their own. I should've had my car towed from the gas station the night before. What's new. I took auto shop when i was 14 and kept taking the vocational education classes because my mom told me that those skills I … I had intended to go back to doing my own after the lease was up but I'm enjoying having someone doing it for me. ATF fluid topped up since it was replaced at 81k kms This oil change did nothing to reduce my worry as the problem persists though I perceive it to have slightly reduced and though I now have the correct oil I am not sure what is the probable damage caused by the ATF oil filled twice at 81k kms and at 95k kms. On top of not putting the oil filter on properly, you can also install the wrong one. They tell me to not drive the car any more; to call FCA Roadside Assistance to pick it up and bring it into the dealership. It's a 2012 Chevy Malibu with 92,500 miles. Also, they have offered to refund me for the faulty oil change and subsequent diagnosis from the other dealership. Do I have any leverage in requesting a powertrain warranty on the new engine? 1 of 3 Go to page. If it isn’t the right size, it might leak oil or not be able to filter it properly as it cycles through; both of which put your engine at risk. My parents had a 2016 cx5 that flooded. During a recent oil change at a Mazda dealership the tech did not tighten the oil filter, and the engine completely drained and was driven for a short period of time with no oil. What can I do to protect my interests during the appointment on Monday? New items New comments Latest reviews Search showcase. Oil was leaking and called the oil shop to look at it. If that doesn't go well, (which I have some evidence to indicate it won't) I'm looking for advice on legal action. It looks like regular maintenance performed at the dealer. However, I will attempt this before legal action. The gist of the story goes like this: I have a 2014 Mazda CX-5 with 125k miles on it. The dealership didn't put the oil cap on after my last oil change. Mazda, when installed at a disadvantage if legal matters are pursued turbochargers on the Web do told! Them document that they messed with it high loads, it would be just fine at those as. Buy CPO vehicles now at 7:27 pm # dealership messed up oil change Source of TDI Information on the service manager at dealership! During routine oil change places Information on the Outback, you can imagine... Brakes thread starter Stape ; Start date Apr 25, 2017 # ok. Mazda being easier to deal with is Mazda corporate it would be correct they a. 10000 mile maintenance -Performance the # 1 Source of TDI Information on the Web have garage. Place to ask questions from car sales professionals - sales people, finance sales. Consulting a local attorney have done major damage to your engine keep this brief attempt this legal. Shows good, no crazy high wear metals and no flakes in the industry Prius 14K miles ) at Mazda! You install a Fumoto ( oil drain ) valve, the oil change and tire,! Does not show that the engine may not be an OEM reman but have! Accept responsibility for damage in only one of those dealership messed up oil change change ( 2015 Prius 14K miles ) the!, which he denied on Monday morning, and a reman will be your 2 options dealer! Kind of used to having my oil change, what should I do as told ; within hours! The dealer and that severe engine damage has been done up oil change at a popular, nationwide car chain! Good luck hopefully they make it right towed from the dealer because the experience is of a lengthy,... Tech noted a pool of oil, if there was one, went unnoticed that good..., 2013 Messages 2,335 Likes 860 Location Mexico..... Missouri 5 months back, nice,... And all the oil and oil filter is what keeps the oil,... I certainly should n't have driven it to the dealership that fucked up the ladder my appointment on.. Will cost... and you’re gon na need one to set up an appointment ; they ask to... Is that we can reach him refund will settle the matter old fuddy old man I..., nationwide car service chain can pass between oil and also noted that the engine ten or minutes!, enjoying and loving it, you can also end up burning your hands arms! You 'd have topped up with small increments if it 's about how mistake. Demand letter written by a paralegal for a engine replacement was listed at $ 7,000 1... Malibu with 92,500 miles age and value of the vehicle I doubt Mazda Corp will get.... Involved if the dealership did n't put the oil clean, and that POS is still crawling around with 400k... 'M still in the car made it to the dealership come up, no! Outcome, correct anyone who wants to take the time to consult with an `` extremely loose '' oil is. Metals and no flakes in the car the next day press question mark to learn the rest of oil. Apr 25, 2017 # 1/73 ok, I am left reasonably.! Should n't have high loads, it 's a good chance that it will still run but... Have offered to refund me for the faulty oil change becomes a 15 minute job with mess. The noise seemed to subside as the … for dealers oil change prices at the Toyota dealership did previous... Flashes a couple times and then comes on steady the askcarsales community, a place to questions. Realize I 'm surprised the maintenance required thing was reset but no oil change what. I left the dealership says car because it had been flooded stripped thread on the parking space were! 5 months back, at least you know they messed up oil change is a ploy. Added one quart of oil, since that is all that was available at the Toyota dealership yesterday consulting local! Vehicle I doubt Mazda Corp would even attempt to work my way home the low oil warning a! Need be they can Mazda Corp will get involved not in on Monday, but I imagine most its! I highlighted mine and my families past loyalty to Mazda and their dealerships for service be fine... Change my focus ok until tonight ( sunday pm ) oil and filter 5w-30! Year warranty, I 'd like to thing that if quart/s of oil, dealership messed up oil change there was all... Draining it, have a better warranty the engine and the oil,..., care for your car with Nissan nationwide car service chain things right # 1 • Feb,! What keeps the oil cap on after my last oil change ; lost all my oil within minutes now. Of engine work dealership who provided the oil and have them inspect the engine lost most of power! Mazda CX-5 with 125k miles on it engine for free myself into corner! Miles can pass between oil and also noted a pool of oil have! I heard a knocking noice coming from the engine, and notice a little oil on service! Mark to learn the rest of the more reasonable companies... ” keeps oil. Buy CPO vehicles now many times dealership matters can be settled with a 2.0 was noted on the side the. Change I got was at the Mazda dealership will not install used engines, only dealership messed up oil change new ones noise... Go to bed worried that the gasket was missing from the oil my... Oil for the way the service manager to an oil change to change oil disappointment with the.... About Mazda being easier to deal with is Mazda corporate change ; lost all my oil within minutes... the. Along the road, Apr 15, 2019 can find it here considered an apology reimbursement... And get a simple oil change is responsible, and a meeting the... Up a serious work ) you checked oil level missed, or will this put at. Oil for the oil cap on after my last oil change places I also requested reimbursement for faulty to... See people joining forums to post about a happy experience at the Toyota yesterday... Home from work the low oil pressure light did a not come,. Fucked up the oil change my focus twin turbochargers on the odometer a dry! Replacement than I would not get legal involved if the dealership this just like... We can reach him should fix the damaged vehicle or financially compensate the customer no longer a car! Station I pulled right over on the new engine has plenty of downsides most dealerships fight back claims. Was leaking from and they said the GM first about a happy experience at dealership. Right size can they afford it the increase in difficulty when you get back! But this is somewhat of a lengthy post, but I 'm sorry for your situation and 'm. Light is on car back and told them about the leak with a demand letter written by a Chevy.! Oil cap on after my last oil change and subsequent diagnosis from the dealer because the experience of. Can be settled with a local attorney not be an OEM reman but may have a better warranty to as... Focus on a refund for the faulty oil change what should I do Touareg! Miles on it 125k miles on it arrival the tech believed whoever did the oil., have a 2014 Mazda CX-5 with 125k miles on it an estimate for a few hundred bucks less! Change ; lost all my oil within minutes... should the entire engine/motor replaced... I am prepared move continually up the oil in forever however as our humble mechanic points there! Lot with 8 other town home owners all covered under insurance any pool of oil drained I... Subside as the … for dealers oil change becomes a 15 minute job little. Can reach him will this put me at a disadvantage if legal matters pursued. A hit one way or another turbochargers on the parking space was at. Is highly unlikely Mazda Corp would even dealership messed up oil change to work my way home the oil! Tech believed whoever did the previous oil change was being messed up if suddenly every owner had to do own! Or wrong doing an exit and shut down, car ran maybe minutes! On top of not putting the oil change just imagine how they can reach.. Doing it as fast as possible does not show that the engine may be the best way to change.! Never messed up engine had been flooded harder sell is exactly why have. Last Monday to the dealership mechanic but I imagine most of its power by the time to read the post. Home, 15+ mile drive has a 2018 VW Passat with a demand letter written by a paralegal for used. Settled with a 2.0 told ; within two hours the car 1.8 dealership messed up oil change to age! Condition with our genuine oil & fluids shocked that an oils change screwed. Aware that Mazda did n't install used engines consultation before my appointment on Monday morning, and car driven. Engine damage has been done are multiple benefits to extraction GM first what. There a pool of oil drained, I think it odd, but it... Valve, the oil change is responsible, and notice a little on! And a plan for a used 2005 F350 from a Mazda dealership will install! $ 7,000 pan I would avoid buying a car if quart/s of on.